HP Customer Support. Select your model. How does HP install software and gather data? Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability. Need Windows 11 help? Troubleshooting the IR receiver. Testing the remote control. Other related support information. Use this document when the remote control does not work correctly with the Media Center software. Troubleshooting the remote control Use the following items to troubleshoot when the remote control does not respond or when the remote control does not work properly.
For example, when a key is pressed the selection moves all the way to the top or bottom of a list, or moves a selection many different places instead of the item you were trying to select. Before attempting these steps, make sure that PC has been updated with all of the latest Windows updates. Make sure that the batteries for the remote control are installed correctly and charged.
Make sure that the front of the remote sensor is unobstructed, within a degree range, and is less than 26 feet 8 meters away. Disconnect all devices that use a USB connection except to the receiver, keyboard, and mouse. Restart the PC, and then try the remote again. If a pressed button repeats itself sticks , unplug the IR receiver from its USB connection, wait one minute, and plug in the IR receiver. If the pressed buttons continue to repeat, alter the lighting conditions in the room or move the location of the IR receiver.
If the remote control works when using the media center software, but does not work when changing the television channels, re-configure the Media Center software settings for the cable set-top box or satellite receiver.
Point the remote control towards the IR receiver and press a button. A faint red light should appear on the IR receiver. If the light appears, then the problem is probably in the software that is using the remote control most likely the configuration of the Media Center software.
August 10, at pm Reply. August 11, at am Reply. August 12, at pm Reply. August 14, at am Reply. October 13, at am Reply. November 22, at am Reply. November 22, at pm Reply. November 27, at pm Reply. November 28, at pm Reply. December 26, at am Reply. December 29, at am Reply. Good luck! It worked after a few tries. January 10, at pm Reply. February 2, at pm Reply. February 22, at am Reply. Yes, seems like the remotes are picky regarding the batteries when they are programmed.
March 17, at pm Reply. March 18, at pm Reply. And thank you for posting the solution here! May 10, at pm Reply. June 21, at am Reply. September 4, at pm Reply. I got the remote MCE , but without manual. So, thanks for your links and instractions. September 13, at am Reply. An article from Nov. Still helping people. The internet is wonderful. September 13, at pm Reply. December 2, at am Reply. Have tried removing batteries to reset and removed from device manager. January 25, at pm Reply. February 11, at pm Reply.
June 26, at am Reply. Have you tried the trick with leaving the batteries out of the remote for an hour? July 6, at am Reply. Nice to know that people still find this post valuable! July 7, at pm Reply. January 3, at pm Reply. The internet FTW! January 4, at am Reply. February 21, at pm Reply. March 28, at am Reply. July 12, at am Reply. Mine is a HP media center remote.
November 4, at pm Reply. Because my vol is to my receiver Yamaha, but i need chance to set for only my htpc sometimes how can i work this way? December 12, at pm Reply. December 14, at am Reply. October 7, at am Reply. January 12, at am Reply. Thanks I forgot how to make the MCE remote learn a function. June 11, at am Reply. Hi all, great posts. Many thanks. August 28, at pm Reply. Windows 11 Support Center. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript.
Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability.
Need Windows 11 help? Remote control buttons. Troubleshooting the remote control. This document is intended to provide a brief explanation about the functions of each button of the three versions of the Windows Media Center remote controls.
Differences between remote controls There are three similar types of remote controls that are distributed with Windows 7 or Windows Vista. Figure : Three Windows Media Center remote controls. Remote control 1 contains teletext buttons and buttons with iconic labels.
Remote control 2 contains buttons with text labels. Remote control 3 contains buttons with iconic labels. Remote control buttons Figure : Remote control buttons remote control 2 used as example image. Puts the computer into and out of a power-reduced sleep mode. It does not turn the computer off. Visualization Remote Controls 2 and 3. Turns teletext on or off while in Live TV mode.
The teletext page either replaces the live TV picture or is displayed over it. TV sound is still available. Music Remote Controls 2 and 3. Moves the cursor to navigate and select actions within all Windows Media Center windows. Displays available information about a selected media file and displays other menus. Turns off computer sound off. The word Mute is displayed when Mute is turned on.
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