My book studio windows

The protocols used by the unit may not be supported by Windows Thanks for your reply Trancer. I can access the folder via using the Run command with the IP address, but a bit of a nuisance. This means your unit is actually working with Windows 10 using standard networking protocols SMB.

So here is the answer for everyone. I had the same issue as all of you. I had My Book connected to a desktop running Windows Vista. It worked fine for backing up my files. The old desktop recently died.

I need to restore my files to a laptop running Windows The whole point of me paying my hard earned money to Western Digital for this device was to be able to rescue my files when needed. I cannot do the restores manually at least not in this lifetime because the files are of course under many separate backup folders that you have to drill down to to get to the photos and documents I want to restore.

So I am saying to Western Digital, get with it please and find a way for me to restore my hundreds of files in a quick, seamless manner. Resurrecting my old Windows Vista desktop is not an option. I tried a 3. I thought it might be a bad cable causing the issue. Has anyone gotten past this issue? My drive is one of the New My Book drives kind of designed like the box shaped Seagate drives. I have had a My Book Essentials for many years now.

Right click USB and select Uninstall. Select the check box delete the driver software for this device. Reboot the computer after uninstall process has finished. Find the USB. Right click USB driver and select Uninstall. Reboot the computer after the uninstall process has finished. Step 3: Download and install the latest drivers for the USB from the manufacturer website Hope this would help. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.

In reply to Ramesh. Kumar's post on August 28, If the drive is working on a different computer make sure to copy your data to a different HDD until you resolve this situation. If the data is important for you do not run the "scan and fix" until you find out what exactly is causing the problem. Make sure to try and reinstall the drivers as suggested by Ramesh. Keep us posted. The solution that worked me is as follows. To isolate your issue, we'd like to gather more information:.

Meanwhile, we suggest that you run the troubleshooter for Hardware and Devices. This will identify and diagnose technical issues. Kindly, follow the steps below:. Was this reply helpful? Yes No. Sorry this didn't help.